Frequently Asked Questions

Corporate Clothing, Gifting, Display Media & PPE purchases are not available on Account and Strictly Payment on Order

Yes certainly, please get in touch with our accounts department to start the process.

We offer a comprehensive range of services including brand identity development, logo design, brand strategy consulting, graphic design, brand guidelines creation, and branded merchandise design.

Our process begins with understanding your business, target audience, and market positioning. We then develop key elements such as your logo, color palette, typography, and messaging to create a cohesive and memorable brand identity.

Yes, we offer ongoing brand management services to ensure consistency across all your marketing efforts and to adapt your brand strategy as your business evolves.

We conduct thorough market research and audience analysis to understand their preferences and behaviors. This insight guides our creative process to ensure your brand effectively communicates and connects with your target audience.

While we recommend a comprehensive branding approach, we also offer standalone services such as logo design to meet your specific needs. We ensure that even a single element like a logo aligns with your overall brand strategy.

We value client collaboration and include revision rounds in our process to refine the designs based on your feedback. We ensure your satisfaction by incorporating your input while maintaining design integrity and strategic focus.

Please note:

Corporate Clothing, Gifting, Display Media & PPE purchases are not available on Account and Strictly Payment on Order.
Printing needs 50% deposit with balance due on delivery.
Terms are strictly COD unless a credit application has been approved by our accounts department.
All sample gifts and/or clothing will be charged if not returned within 3 working days.
All deliveries under R 1000.00 will be subject to a delivery fee of R 250.00 ex VAT.
All quotations valid for 7 days from the above date except for material price increases and is subject to the availability of stock, sight of final artwork and standard terms and conditions of our preferred printing partners.
All accepted quotes have a lead time of 8-10 working days from Artwork approval.
All artwork supplied must be in a recognised graphics format.
All fonts must be included and images must be CMYK.
Artwork to be supplied as Closed PDF Files, open files will be charged at R550.00 per hour.
All rush jobs will incur a PRIORITY SURCHARGE: 24 hours add 50% of quoted price. Same Day add 100% of quoted price.

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